Return and Refund Policy

  • Return and Refund Policy

    At Cilsiumℱ , customer satisfaction is our priority.

    📩 Returns

    You have 60 days after receiving your order to contact us if you are not satisfied.
    To be eligible for a return, the product must be unopened , unused and in its original packaging .

    💰 Refunds

    Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    If approved, the refund will be automatically issued to your original payment method within 5-10 business days.

    đŸš« Non-refundable products

    For hygiene reasons, opened or used products cannot be refunded.
    Items on sale or offered as part of a bundle are not refundable individually.

    📧 How to apply?

    Contact us at: support@cilsium.com with your order number and proof (photo/video) of the product.